Question 1

What is Gravely?

Accepted Answer

Gravely is a supportive platform designed to help families navigate the practical and emotional aspects of loss. We provide a personalized Guide, Gather pages for coordinating help, and resources to support you through this difficult time.

Question 2

Is Gravely free to use?

Accepted Answer

Yes. The core Guide and Gather tools are free. Guide+ and Full Concierge are optional paid services.

Question 3

Do I need to create an account?

Accepted Answer

While you can browse resources without an account, creating a free account lets you save your progress, create a Gather page, and invite family members to collaborate.

Question 4

How does the Guide work?

Accepted Answer

After a brief intake about your situation, we generate a personalized checklist organized by priority: urgent tasks (24–48 hours), soon tasks (1–2 weeks), and later tasks (1–3 months). You can mark tasks complete, add notes, and invite family members to help.

Question 5

Can I customize the checklist?

Accepted Answer

Yes. You can add your own tasks, edit existing ones, reorder priorities, and remove items that don't apply to your situation.

Question 6

What is Gather?

Accepted Answer

Gather is like a wish list for help after a loss. You list specific needs like meals, cleaning, childcare, or financial support and share a link so friends and family can claim items or contribute funds.

Question 7

Who can see my information?

Accepted Answer

Your Guide is private by default. Only people you explicitly invite as collaborators can see your case details. Gather pages have a public page for contributors, but sensitive information is never shared.

Question 8

How is my data protected?

Accepted Answer

We use industry-standard encryption and security practices. Your data is stored securely and is never sold to third parties.

Question 9

Can I delete my account?

Accepted Answer

Yes. You can delete your account and all associated data at any time from your account settings.

Frequently Asked Questions

Getting Started

Guide

Gather

Guide+

Privacy & Security

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